VirtualAssistant.com.au is an AI virtual receptionist for Australian medical practices and GP clinics. It answers calls 24/7, books appointments and handles enquiries — from $99/month, with most businesses live within 24 hours.
Get Your Free Trial →No lock-in contracts • Setup in 24 hours • Cancel anytime
What We Do
From the first call to confirmed appointment, we manage your patient communications so you can focus on the medicine.
Never miss a patient call again. Our virtual receptionists answer every call professionally — days, evenings, weekends and public holidays. Every call handled with care.
Seamless calendar management integrated with your existing practice management software. Clients book consultations and we manage the scheduling — automatically.
Professional intake scripts crafted for medical practices. We gather the right information upfront — matter type, urgency, contact details — so you're fully briefed before every meeting.
Getting Started
We've made onboarding simple. Most medical practices are fully set up within a day.
Create your account and tell us about your practice areas and call preferences.
Our team configures your intake scripts, call routing and calendar integrations.
Divert your calls to your new virtual receptionist line — takes 2 minutes.
Your calls are answered, appointments booked and messages delivered in real time.
"Our phones run hot all day and patients still couldn't get through. Now every call is answered professionally and booked 24/7 — our reception team finally has breathing room."
Client Reviews
"Patients book and reschedule appointments any time of day without waiting on hold. It's reduced pressure on our front desk enormously."
Dr. John Davies"It handles repeat-script and appointment enquiries flawlessly and routes urgent matters to us. A genuine asset to the practice."
Dr. Anita Reddy"Available 24/7, polite and accurate. Our patients get immediate help even after hours."
Dr. Mark ThompsonJoin hundreds of Australian Doctors and Medical Practices using VirtualAssistant.com.au to deliver a professional 24/7 patient experience.
Start Your Free Trial →No credit card required • Free 7-day trial • Cancel anytime
Our AI virtual receptionist answers every call to your medical practice 24/7, books appointments, answers common questions and captures patients details — then sends everything straight to you. It sounds natural and professional, so your patients get a great experience around the clock.
Most won't. The assistant speaks naturally, handles enquiries politely and books patients in just like a trained receptionist. It's powered by VirtualAssistant.com.au and managed here in Australia.
Plans start from $99/month with no lock-in contract. You get a free trial to see how it performs for your business before you commit, and you can cancel any time.
Most medical practices are up and running within 24 hours. We configure your assistant, connect your booking preferences and you're ready to stop missing calls.
That's exactly when it shines. Every after-hours, weekend or missed call is answered and booked instead of going to voicemail — so your medical practice never loses a patient to a competitor again.
Yes. The assistant captures the patient's details and preferred time and sends the booking straight to you, so your calendar stays full without you touching the phone.
Yes — your existing number is diverted to the AI receptionist whenever you can't pick up, so there's nothing for your patients to learn and no new number to advertise.
Voicemail loses business — most callers hang up and ring a competitor. The AI receptionist actually has a conversation, answers questions and books the patient in, 24/7, so your medical practice captures every opportunity.