Professional call answering, appointment booking and patient management — 24/7. Trusted by Australian Doctors and Medical Practices.
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What We Do
From the first call to confirmed appointment, we manage your patient communications so you can focus on the medicine.
Never miss a patient call again. Our virtual receptionists answer every call professionally — days, evenings, weekends and public holidays. Every call handled with care.
Seamless calendar management integrated with your existing practice management software. Clients book consultations and we manage the scheduling — automatically.
Professional intake scripts crafted for medical practices. We gather the right information upfront — matter type, urgency, contact details — so you're fully briefed before every meeting.
Getting Started
We've made onboarding simple. Most medical practices are fully set up within a day.
Create your account and tell us about your practice areas and call preferences.
Our team configures your intake scripts, call routing and calendar integrations.
Divert your calls to your new virtual receptionist line — takes 2 minutes.
Your calls are answered, appointments booked and messages delivered in real time.
"Our AI receptionist answers every call professionally. Patients appreciate the instant response and our booking rate has increased significantly."
Client Reviews
"The accuracy and professionalism of the AI assistant have been remarkable. Our patients get immediate help, even after hours — it's like having a full-time receptionist without the overhead."
Dr. Michael Patel"We handle dozens of patient calls daily, and this system has improved efficiency and response time dramatically. Integrates perfectly with our practice management software."
Dr. Lisa Wong"This AI receptionist handles our patient inquiries flawlessly. It's efficient, polite, and available 24/7 — exactly what we needed to modernise our patient communications."
Dr. James O'BrienJoin hundreds of Australian Doctors and Medical Practices using VirtualAssistant.com.au to deliver a professional 24/7 patient experience.
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